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    Accessibility Statement


    1. Introduction


    BBG Fashion GmbH (hereinafter referred to as: ‘Monari’) does its utmost to make and keep its website and mobile applications accessible to everyone in accordance with statutory requirements. These requirements result from Directive (EU) 2019/882 on the accessibility requirements for products and services, which directive has been implemented by the Dutch Accessibility Requirements for Products and Services (Implementation) Act.


    The specific technical measures on this website are based on the Web Content Accessibility Guidelines (WCAG) version 2.2 with conformance levels A and AA.


    This accessibility statement applies to the website monari.com.


    2. Accessibility status


    Monari endeavours to have this website comply as much as possible with the WCAG accessibility guidelines, version 2.2 with conformance levels A and AA, and has taken the four main principles (perceivable, operable, understandable, and robust) as a basis. The website is currently partially accessible, since not all requirements are fully met.


    3. Non-accessible parts


    a) Technical impediments


    • iFrames without titles: embedded content such as maps or external videos have no meaningful titles for screen readers.
    • Third-party iFrames: this is content from external sources and might not comply with the accessibility standards – adjustments are beyond our control.
    • Incomplete HTML structure: for example, <h1> headings are not used consistently or form fields have not been linked correctly to <label> elements.


    b) Content-related barriers


    • Insufficient preparation of video and audio content: subtitles, full transcriptions or audio descriptions are often lacking.
    • Mix of languages without markup: some English terms or sections have not been marked correctly in the code.


    c) Issues with colour and design


    Limited scalability for enlarged text: if a text is enlarged considerably without adjusting the window size, this may cause overlaps or incomplete representations. This mainly affects navigation areas and interactive elements such as forms. Solutions to fix these issues have been scheduled.


    d) (Older) video content


    Videos that were posted on the website before 28 June 2025 do not need to be changed in accordance with Directive (EU) 2019/882.


    • Older videos without subtitles or audio descriptions: videos published before 28 June 2025 might not have accessible functionalities. Where possible, new videos are published with subtitles and accessible functionalities.
    • Videos without audio tracks that are decorative in purpose: these videos are not made accessible.
    • Please contact us if you need help with older video content.


    4. Additional information about the accessibility of the service


    General description of the service


    Monari is a German fashion brand for women that was founded by Renate and Bernhard Bosch in 1986 after an inspiring summer in Tuscany. The collections are known for their feminine cuts, high-quality materials and eye-catching details such as prints, rhinestones or sequins. Monari offers trendy fashion for stylish women who value quality, comfort and Italian flair.


    Descriptions and explanation of the performance of the service


    Interested customers may select and order fashion directly via the Monari online shop (www.monari.com) – from tops and trousers to dresses, including details about size, colour and fit. Shipping is usually carbon-neutral and often free of charge within Germany or from a certain order amount. The options for returns are generous (e.g. 30 days’ right of return). Monari highly values sustainability of production and materials, such as the use of organic cotton and the collaboration with European partners to combine quality and environmental awareness.


    5. Drafting and review of this statement


    This statement was drafted on 16 October 2025.


    Assessment method: self-assessment (internal tests with various browsers and keyboard navigation) and partly automated tests with WAVE.


    6. Feedback and contact details


    Are you encountering accessibility issues or would you like to receive information that is not accessible yet? Please do not hesitate to contact us:


    BBG Fashion GmbH
    represented by director Anne Bosch
    Jöbkesweg 19 - 23
    48599 Gronau
    Germany
    Telephone: +49 800/4448765
    E-mail: onlineshop@monari.com


    If you require content or documents in an accessible version, we will provide these within a reasonable period upon request.


    7. Complaints procedure and market surveillance


    If you are of the opinion that this website or mobile application is not or not fully accessible, please contact BBG Fashion GmbH via the contact details stated in Article 6 of this statement. If no satisfactory solution is found within a reasonable period, you may contact the Netherlands Authority for Consumers & Markets (ACM) via: www.consuwijzer.nl/doe-uw-melding-bij-acm-consuwijzer.


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    • Accessibility Statement
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    Accessibility Statement
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    contact@monari.com

    Phone +49 800/4448765


    Company

    • About monari
    • Sustainability
    • Career
    • Social Engagement
    • B2B access

    Legal

    • Terms & Conditions
    • Imprint
    • Data privacy policy
    • Right of cancellation
    • Accessibility Statement

    Service

    • My account
    • Payment & Shipping
    • Returns & Reclamation
    • Newsletter

    Do you need help?

    • FAQ
    • Contact form

    contact@monari.com

    Phone +49 800/4448765


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